30 Day Return Policy.
We want our Botanic Farm customers to be happy with their purchases. If something is not up to your expectations, we would love to hear why and make it up to you. Botanic Farm will be offering free return shipping and a 30-day return policy on eligible items. Eligible items will be refunded for product cost and sales tax only, we will not be providing a return on shipping costs.
For any returns please email: firstname.lastname@example.org
During various promotions, certain products or boxes will be FINAL SALE. In the case of a final sale item we will notify you in the product description that the item is ineligible for return. All single use items cannot be returned this includes: sheet masks, rubber masks, single use foaming masks, or hygiene products (e.g., face masks, surgical masks, hand sanitizers, sanitizing wipes, and toilet paper). However, we would love to receive your feedback on products that you either loved or that missed the mark! Email us at: email@example.com to share your shopping experience and how we can improve.