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Return Policy

Return​ ​Policy:
30​ ​Day​ ​Return​ ​Policy.
We​ ​want​ ​our​ Botanic Farm​ ​customers​ ​to​ ​be​ ​happy​ ​with​ ​their​ ​purchases.​ ​If​ ​something​ ​is​ ​not​ ​up​ ​to​ ​your expectations,​ ​we​ ​would​ ​love​ ​to​ ​hear​ ​why​ ​and​ ​make​ ​it​ ​up​ ​to​ ​you.​ ​Botanic Farm​ ​will​ ​be​ ​offering​ ​free return​ ​shipping​ ​and​ ​a​ ​30-day​ ​return​ ​policy​ ​on​ ​eligible​ ​items.​ ​Eligible​ ​items​ ​will​ ​be​ ​refunded​ ​for​ ​product cost​ ​and​ ​sales​ ​tax​ ​only,​ ​we​ ​will​ ​not​ ​be​ ​providing​ ​a​ ​return​ ​on​ ​shipping​ ​costs.
​For​ ​any​ ​returns​ ​please​ ​email:​ ​​support@botanicfarm.us

During​ ​various​ ​promotions,​ ​certain​ ​products​ ​or​ ​boxes​ ​will​ ​be​ ​FINAL​ ​SALE.​ ​In​ ​the​ ​case​ ​of​ ​a​ ​final​ ​sale​ ​item we​ ​will​ ​notify​ ​you​ ​in​ ​the​ ​product​ ​description​ ​that​ ​the​ ​item​ ​is​ ​ineligible​ ​for​ ​return.​ ​All​ ​single​ ​use​ ​items cannot​ ​be​ ​returned​ ​this​ ​includes:​ ​sheet​ ​masks,​ ​rubber​ ​masks,​ ​single​ ​use​ ​foaming​ ​masks, or hygiene products (e.g., face masks, surgical masks, hand sanitizers, sanitizing wipes, and toilet paper).​ ​However,​ ​we would​ ​love​ ​to​ ​receive​ ​your​ ​feedback​ ​on​ ​products​ ​that​ ​you​ ​either​ ​loved​ ​or​ ​that​ ​missed​ ​the​ ​mark!​ ​Email​ ​us at:​ ​​support@botanicfarm.us​​ ​to​ ​share​ ​your​ ​shopping​ ​experience​ ​and​ ​how​ ​we​ ​can​ ​improve.